Last Updated: 30 January 2026

This Privacy Policy explains how Cruze / Cruze Asia (“we”, “our”, “us”) collects, uses, shares, and protects personal information when you use our websites, mobile applications, and services.

1. Scope

   This policy applies to all users of Cruze services including tour bookings, taxi and cab services, ticketing solutions, theatre-related services, and associated platforms.




2. Information We Collect

   a) Information You Provide

   • Name, mobile number, and email address
   • Booking details such as pickup, drop, date, time, and package
   • Customer support messages or inquiries

   b) Information Collected Automatically

   • IP address and approximate location
   • Browser type and device information
   • Usage data, visited pages, and timestamps
   • Cookies and analytics identifiers

   c) Location Data

   Location data is collected only when required to provide services such as taxi pickup and drop, or when you explicitly grant location permissions in our mobile applications.




3. Purpose of Data Use

   • Providing and managing bookings
   • Sending service-related communications and notifications
   • Assigning drivers or service partners
   • Improving platform performance and security
   • Legal and regulatory compliance



4. Legal Basis

   Personal data is processed based on user consent, contractual necessity, legal obligations, or legitimate business interests in accordance with applicable Indian data protection laws.




5. Cookies & Analytics

   Cruze uses cookies and third-party analytics tools such as Google Analytics to understand usage patterns and improve user experience. You may control or disable cookies through your browser settings.




6. Data Sharing

   We do not sell personal data. Information may be shared only with:

   • Drivers and service partners for booking fulfillment
   • Payment gateways for secure transaction processing
   • Technology providers supporting our platform
   • Government or legal authorities when required by law



7. Data Retention

   Personal data is retained only for as long as required to fulfill service, legal, and accounting obligations. Data is deleted or anonymized thereafter.




8. Data Security

   We implement reasonable technical and organizational safeguards to protect personal data. However, no system can guarantee absolute security.




9. Your Rights

   You may request access, correction, deletion, or withdrawal of consent by contacting us. Requests are handled as per applicable laws.




10. Children’s Privacy

    Cruze services are intended for adults. We do not knowingly collect personal data from children.




11. Policy Updates

    We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the revised policy.




12. Contact Us

    For privacy-related concerns, contact us at admin@cruze.asia.

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